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At Travel Storage Shop (“we”, “us”, or “our”), your privacy is as important to us as the premium quality of our travel gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travelbagstorage.com or make purchases from our global selection of travel essentials.
1. Information We Collect
To provide our discerning travelers with seamless service, we collect:
- Personal Identification: Name, email address, shipping/billing addresses, phone number when you create an account or checkout
- Payment Information: Credit card details (processed securely via PCI-compliant systems), PayPal email (never storing full card numbers)
- Transaction Details: Purchase history of luggage, bags, and travel accessories
- Technical Data: IP address, browser type, device information for security and analytics
- Preferences: Product interests gathered from browsing behavior across our collections
2. How We Use Your Information
Like the precision stitching in our premium luggage, we handle your data with care for these purposes:
- Process orders for your hardside suitcases, laptop bags, or travel accessories
- Provide customer support for inquiries about products or payments
- Improve our website experience and product offerings
- Send transactional emails (order confirmations, shipping updates)
- With consent, share promotional offers on new duffel bags or seasonal sales
- Prevent fraud and enhance security measures
- Comply with legal obligations regarding international shipments
3. Data Sharing & Disclosure
We treat your data with the same discretion we apply to our luxury travel products:
- Service Providers: Trusted partners for payment processing (Visa/MasterCard/PayPal), shipping carriers, and IT services
- Legal Requirements: When necessary to comply with laws or protect our rights
- Business Transfers: In case of merger or acquisition, with appropriate confidentiality protections
- Aggregated Data: Non-identifiable analytics to understand trends in travel gear preferences
We never sell your personal information to third-party marketers.
4. International Data Transfers
As we serve global travelers (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States and other countries where our service providers operate. We implement appropriate safeguards like Standard Contractual Clauses for EU/UK data transfers.
5. Data Security
We protect your information with the same diligence we apply to our secure luggage designs:
- 256-bit SSL encryption for all transactions (same as our payment processing)
- PCI-DSS compliant systems for payment data
- Regular security audits of our systems
- Limited employee access to personal data
6. Your Rights
You maintain control over your information, just as you control the TSA locks on our suitcases:
- Access: Request a copy of your personal data
- Correction: Update inaccurate account information
- Deletion: Request erasure where legally permitted
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Limit certain processing activities
- Portability: Receive your data in a structured format
To exercise these rights, contact us at [email protected].
7. Cookies & Tracking Technologies
Our website uses cookies like your carry-on uses compartments – to enhance functionality:
- Essential Cookies: For shopping cart and checkout functionality
- Performance Cookies: Analyze how travelers navigate our product categories
- Marketing Cookies: Show relevant ads for luggage and travel accessories (with consent)
Manage preferences via your browser settings or our cookie consent banner.
8. Children’s Privacy
Our premium travel products are designed for adults. We do not knowingly collect data from children under 16. If we discover such collection, we will promptly delete it.
9. Policy Updates
We may update this policy as our business evolves, just as we refine our luggage designs. Significant changes will be notified via email or website notice.
10. Contact Us
For privacy-related inquiries, please contact our San Jose-based team:
Email: [email protected]
Address: 1398 Ford Street, San Jose, US 95131
